Privacy Policy
Privacy Policy

Privacy Policy

Last updated: January 2026

About RoomHug

RoomHug (“we”, “our”, “us”) is a brand operated by Entriore Designs LLP. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

1. Company Details

  • Legal Entity: Entriore Designs LLP
  • Address: Sai Heritage, 3rd Floor, Baner Rd, near State Bank of Mysore, Baner, Pune, Maharashtra 411045
  • Website: www.roomhug.com

2. Information We Collect

  • Personal details such as name, email address, and phone number
  • Project-related information including floor plans, photos, and design preferences
  • Payment details processed securely through third-party payment gateways
  • Communication records such as emails, WhatsApp chats, and meeting notes
  • Website usage data including cookies and analytics

3. How We Use Your Information

  • Deliver interior design and consultation services
  • Schedule meetings and communicate project updates
  • Create design outputs, PDFs, visuals, and walkthroughs
  • Improve our services and overall user experience
  • Send important service-related notifications

We do not sell or rent your personal data to third parties.

4. Data Sharing

  • Assigned designers or consultants working on your project
  • Trusted third-party tools such as payment gateways, scheduling platforms, and cloud storage providers
  • Legal or regulatory authorities when required by law

5. Data Security

We use reasonable administrative and technical safeguards to protect your data. However, no digital platform can guarantee absolute security.

6. Cookies

RoomHug uses cookies to enhance website functionality and analyse traffic. You may disable cookies through your browser settings.

7. Your Rights

  • Request access to or correction of your personal data
  • Request deletion of your data, subject to legal and contractual obligations

For privacy-related queries, please contact us at hello@roomhug.com .